Shipping policy
Payment and Shipping
The following conditions apply:
We currently ship exclusively from our warehouse in Germany to the following countries:
Germany, Austria and Switzerland.
Shipping costs (including statutory VAT)
Germany:
Shipping costs: €7.80
Free shipping on orders over €99
Austria:
Orders from 0 to 10 kg = €9.95
Orders from 10.1 kg = €14.07
Free shipping on orders over €99
Switzerland:
Orders from 0 to 5 kg = €13.60
Orders from 5.1 kg = €15.50
Important information for deliveries to Switzerland:
In addition to the shipping costs, import charges may apply, in particular import VAT as well as customs clearance and handling fees charged by the shipping provider. These costs are not included in the purchase price and must be paid by the recipient.
We currently only offer shipping within the DACH region (Germany, Austria and Switzerland). Shipping to other countries is currently not available.
Delivery of Digital Content:
No shipping costs apply to digital content (data created and provided in digital form).
Digital content will be made available to you via a link sent by email.
This email containing the access credentials for the digital content will be sent within 48 hours of the contract being concluded (in the case of agreed prepayment, after the time of your payment instruction).
Delivery Times
Unless a different timeframe is specified in the respective offer, domestic delivery of the goods will take place within 3–8 business days; for international deliveries, within 3–8 business days after the contract is concluded (in the case of agreed prepayment, after the time of your payment instruction) .
Please note that no deliveries are made on Sundays or public holidays.
If you have ordered items with different delivery times, the goods will be shipped in a single shipment, unless we have made separate arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Payment by credit card
- PayPal
- Shopify Payments (Klarna, Visa, Mastercard, Maestro, Amex)
Via PayPal Checkout:
- Payment via PayPal
- Payment via PayPal Express
Via Shopify Payments:
- Payment via credit card/debit card
- Payment via Shop Pay
- Payment via Apple Pay
- Payment via Google Pay
- Payment via Klarna
Further details regarding payment
When paying by credit card, your credit card account will be charged upon conclusion of the contract.
If you have any questions, you can find our contact information in the legal notice.